A Quick Guide to Warranties

• Manufacturer’s Warranty: This type of warranty is provided by the manufacturer of the roofing materials and covers the products you purchase from them.
• Workmanship Warranty: This is the warranty from I&E Construction that covers our installation of your roof.
• Extended Warranty: Some manufacturers offer an extended warranty that covers contractor workmanship as well as expanded coverage for the products. This type of warranty usually has stipulations that require you to have their products installed by a certified installer.

Roofing warranties can seem complicated and confusing, so we want to help you better understand these warranties.

Manufacturers’ and Extended Warranties

As a certified CertainTeed ShingleMaster Roofing Contractor and a GAF Master Commercial Certified contractor, I&E Construction can offer you the full benefit of the warranties from these manufacturers. This means longer and more comprehensive protection on your roof and our workmanship. In addition to receiving the standard limited lifetime warranty on CertainTeed and GAF roofing materials, you will receive additional coverage for wind and algae resistance, along with 20-25 years of workmanship coverage. To make the most of your warranty, be sure to:

• Read and understand the fine print.
• Register your warranty within the specified timeframe.
• Keep records and receipts.
• Adhere to the recommended maintenance guidelines.
• Address issues promptly.

Contractor’s Warranty Provided By I&E Construction

I&E Construction is committed to the satisfaction of our customers, and we warrant that our work has been carried out in a workmanlike manner. We guarantee certain repairs for up to six months and complete roof replacements for 5 years or in accordance with the manufacturer’s other limited warranties. We respond to all customer warranty issues as quickly as possible and will set an appointment with the homeowner or property owner to inspect and diagnose any issues. Some things to keep in mind are:

• Warranty does not cover damages caused by the Owner, its agents, employees, representatives or separate Contractors employed by the Owner, lightening, gale force winds (50 mph), fire, fallen trees, tree limbs, hurricane, vandalism, ice, tornado, hail, other acts of nature, impact of foreign objects or other cracking due to settlement distortion, failure of cracking of walls or foundation of building, drywall and nail pops, modifications not executed by I&E Construction, and improper or insufficient maintenance.
• If any problems are found by I&E Construction that are NOT covered by warranty, a $300 service charge will be collected at the time of service.
• For problems not under warranty, I&E Construction can provide you with an estimate to fix the damage, and the service charge will be deducted from that cost if you choose to use our services.
• Be sure to check with us before doing work to any areas where I&E Construction holds a warranty to ensure that it won’t void or cancel your warranty.

Contact I&E Construction if you would like more information about warranties or if you need to make a warranty claim.